Privacy Policy

Dreambuilders Church Mobile Application

Effective Date: 01/08/2025 | Version: 1.0.0

About This Policy

Dreambuilders Church (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Dreambuilders mobile application (the “App”).

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

Personal Information You Provide

When you create an account or use our App, we may collect:

  • Account Information: Name, email address, and password
  • Profile Information: Any additional details you choose to share in your profile
  • Location Selection: Your chosen church location for personalized content

Guest Users

You can use many App features without creating an account. Guest users:

  • Can access public content (sermons, Bible, livestreams, announcements)
  • Cannot use integration features (Elvanto, OneNote)
  • Can upgrade to a full account anytime without losing data

Integration Data

When you connect third-party services:

  • Elvanto Integration: Your Elvanto user ID and connection status (to display your roster and service assignments)
  • Microsoft OneNote Integration: Your OneNote user ID and connection status (to sync your personal notes) Important: We do not store your passwords for Elvanto or OneNote. These services use secure OAuth authentication, which means you log in directly with those services, and we only receive a secure connection token - never your actual login credentials.

External Services

The App provides direct links to:

  • Tithely: For online giving and donations. When you tap the giving button, you are redirected to Tithely’s secure website. The App does not collect, store, or process any financial information or donation data. All transactions occur directly on Tithely’s platform.

Technical Information

  • App Usage Data: How you interact with different features of the App
  • Device Information: Device type, operating system, and App version
  • Performance Data: Crash reports and performance metrics to improve the App

Information We Don’t Collect

We do not collect:

  • Passwords for third-party services (Elvanto, OneNote, etc.)
  • Location tracking or GPS data
  • Contacts from your device
  • Photos, camera, or microphone access (unless specifically requested for a feature)
  • Financial or payment information
  • Sensitive personal information (health, political views, etc.)

Data Collection Summary (Apple App Store)

For transparency, here’s how our data collection maps to Apple’s privacy categories:

Data Linked to You:

  • Contact Info: Email address (for account creation)

  • Identifiers: User ID (for app functionality)

  • Usage Data: App interaction data (for improvements) Data Not Collected:

  • Financial Info

  • Location (GPS)

  • Health & Fitness

  • Contacts

  • Browsing History

  • Search History

  • Sensitive Info

  • Diagnostics (unless you opt-in to crash reporting)

How We Use Your Information

We use your personal information to:

  • Provide App Services: Create and maintain your account, display personalized content
  • Church Integration: Show your roster assignments and service times when connected to Elvanto
  • Note Synchronization: Sync your personal notes with OneNote when connected
  • Improve the App: Analyze usage patterns to enhance features and fix issues
  • Communication: Send important updates about the App or church services (you can opt out)
  • Support: Respond to your questions and provide technical assistance

Data Minimization

We follow the principle of data minimization - we only collect information necessary to provide App services. We regularly review our data collection practices to ensure we’re not collecting more than needed.

App Tracking and Analytics

We do not track users across apps or websites owned by other companies. The App does not use any advertising identifiers or engage in targeted advertising.

Analytics Data

We collect anonymized usage analytics to improve the App experience. This data:

  • Cannot be linked to your identity
  • Is used solely for App improvement
  • Does not include personal information

Device Permissions

The App may request the following permissions:

  • Internet Access: Required for app functionality
  • Push Notifications: Optional, for church announcements and updates (you can disable in settings)
  • Storage: For caching Bible content and notes offline We will always ask for your permission before accessing any device features and explain why we need them.

Cookies and Local Storage

The App uses local storage to:

  • Remember your preferences
  • Cache content for offline access
  • Maintain your login session This data is stored securely on your device and is not accessible to other apps.

Data Storage and Security

Where Your Data is Stored

Your data is securely stored using Supabase (a secure cloud database service) with servers located primarily in Australia. When necessary for service provision, data may be processed in other countries with adequate privacy protections equivalent to Australian standards.

Security Measures

We implement industry-standard security measures including:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls ensure only authorized systems can access your data
  • OAuth Security: Third-party integrations use secure OAuth tokens (not passwords) that can be revoked at any time
  • User Isolation: Your data is completely separate from other users - no one else can see your integration IDs, notes, or personal information
  • Regular Security Updates: We regularly update our security measures and monitor for threats

Data Access

  • Your Data is Private: Other app users cannot access your personal information, integration IDs, or notes
  • Limited Staff Access: Our technical staff may access data only for support purposes or system maintenance
  • Third-Party Integrations: Elvanto and OneNote data is only accessed when you specifically connect these services

Third-Party Integrations

How Integration Authentication Works

Both Elvanto and OneNote integrations use OAuth 2.0 authentication, which means:

  • You log in directly on their official websites (not in our App)
  • We never see or store your passwords for these services
  • We only receive a secure access token that allows the App to access your data
  • You can revoke this access at any time through our App settings

Elvanto Church Management System

When you connect to Elvanto:

  • We store your Elvanto user ID and a secure access token (not your password)
  • This allows the App to retrieve your roster information and service assignments
  • You authenticate directly with Elvanto’s secure login system
  • You can disconnect this integration at any time in the App settings

Microsoft OneNote

When you connect to OneNote:

  • We store your OneNote user ID and a secure access token (not your password)
  • This allows you to sync your personal notes across devices
  • You authenticate directly with Microsoft’s secure login system
  • You can disconnect this integration at any time in the App settings

Integration Privacy

  • Integration IDs are linked only to your account and are not visible to other users
  • We do not share your integration data with other third parties
  • You maintain full control over these connections

Tithely Giving Platform

Tithely is accessed through a direct link in the App:

  • The App does not collect or store any financial information
  • The App does not process any payment or donation data
  • All giving transactions happen directly on Tithely’s secure platform
  • Your financial information is handled entirely by Tithely under their privacy policy
  • While Dreambuilders Church receives donation information through our Tithely account, this data is not accessed by or stored in the mobile app

Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties except:

  • With Your Consent: When you explicitly authorize us to share specific information
  • Service Providers: With trusted service providers who help us operate the App (like Supabase for data storage)
  • Legal Requirements: When required by Australian law or court order
  • Safety: To protect the safety and security of our users or prevent illegal activity

Your Rights

Under Australian privacy law, you have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Complaints: Lodge a complaint about our privacy practices

How to Exercise Your Rights

To exercise these rights, contact us at perth@dreambuilders.church or through the contact methods below.

Data Retention

We retain your personal information for as long as:

  • Your account remains active

  • Necessary to provide App services

  • Required by law When you delete your account:

  • Your personal information is permanently deleted within 30 days

  • Integration connections are immediately disconnected

  • Some data may be retained for legal or security purposes as required by law

Children’s Privacy

The App is designed for general church members and is not specifically directed at children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

  • We’ll update the “Last Updated” date at the top
  • For significant changes, we’ll notify you through the App or by email
  • Continued use of the App constitutes acceptance of the updated policy

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices:

Email: perth@dreambuilders.church Phone: (08) 9250 2587 Address: 462 Great Northern Highway, Middle Swan 6056

Privacy Officer

For formal privacy complaints or inquiries, you can contact our Privacy Officer at the above details.

External Complaints

If you’re not satisfied with our response to your privacy concern, you can lodge a complaint with:

Office of the Australian Information Commissioner (OAIC) Website: www.oaic.gov.au Phone: 1300 363 992 Email: enquiries@oaic.gov.au

International Users

If you’re accessing the App from the European Union, you have additional rights under GDPR including the right to object to processing and the right to lodge a complaint with your local supervisory authority.

Australian Privacy Principles Compliance

This Privacy Policy is designed to comply with all 13 Australian Privacy Principles under the Privacy Act 1988. We are committed to:

  • Open and transparent management of personal information
  • Anonymity and pseudonymity where practicable
  • Collection of solicited personal information
  • Dealing with unsolicited personal information
  • Notification of the collection of personal information
  • Use or disclosure of personal information
  • Direct marketing
  • Cross-border disclosure of personal information
  • Adoption, use or disclosure of government related identifiers
  • Quality of personal information
  • Security of personal information
  • Access to personal information
  • Correction of personal information

Version History

  • Version 1.0.0 (01/08/2025): Initial privacy policy with comprehensive Apple App Store compliance

This Privacy Policy was last updated on 01/08/2025. We recommend reviewing this policy periodically to stay informed about how we protect your information.